Chat reference: A guide to live virtual reference services
نویسنده
چکیده
Any books that you read, no matter how you got the sentences that have been read from the books, surely they will give you goodness. But, we will show you one of recommendation of the book that you need to read. This chat reference a guide to live virtual reference services is what we surely mean. We will show you the reasonable reasons why you need to read this book. This book is a kind of precious book written by an experienced author.
منابع مشابه
A Usability Evaluation of Academic Virtual Reference Services
Anthony S. Chow is Associate Professor in the Department of Library and Information Studies of the School of Education at The University of North Carolina at Greensboro; e-mail: [email protected]. Rebecca A. Croxton is a Doctoral Student and Instructor at The University of North Carolina at Greensboro; e-mail: [email protected]. © 2014 Anthony S. Chow and Rebecca A. Croxton, Attribution-NonCommer...
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There has been a great deal of interest recently, notably in the USA, in the concept of virtual reference services. Of particular interest is the use of software that allows a `̀ chat’’ session between librarian and patron. While many libraries in Australia and New Zealand already offer online reference services via e-mail or a Web form, as yet very few have ventured into the world of online ref...
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Electronic communication technologies continue to change the landscape of reference services. For many users, virtual communication is the preferred means of conversing. Synchronous virtual reference, similar to other synchronous means of communication, is an important method for reaching students and for providing teaching and learning opportunities. Grounded Theory (GT) research provides a me...
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Reference & User Services Quarterly, vol. 51, no. 3, pp. 246–62 © 2012 American Library Association. All rights reserved. Permission granted to reproduce for nonprofit, educational use. This study examined the information seeking preferences of 936 university faculty, staff, students, and librarians at a doctoral granting institution in the southeastern United States. Participants were asked to...
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عنوان ژورنال:
- JASIST
دوره 55 شماره
صفحات -
تاریخ انتشار 2004